Frequently Asked Questions

How much is DoSeum admission? Do I have to pay extra to see special exhibits?

Admission to The DoSeum is $12 per person above the age of one and free for members. H-E-B Free Family Nights are every first and third Tuesday of the month from 6:30 to 8:30 pm. You do not need to pay any extra admission for special exhibits or drop-in programs.

What are DoSeum hours?

Monday-Saturday: 9 am - 6 pm
Sunday (Members-only Hour): 11 am - 12 pm
Sunday: 12 pm - 5 pm

Is The DoSeum handicap accessible?

Yes, all hallways, exhibits and restrooms are handicap accessible at The DoSeum.

How long does it take to go through The DoSeum?

Depending on your child’s age, which programs you attend, or favorability of one exhibit over another, the length of your visit may vary every time. You know your child better than anyone; we suggest that you plan for breaks to prevent tiredness and visit The DoSeum Café or one of our many outdoor seating areas. We advise planning for 1-3 hours.

Do you allow re-entry?

Admission will be good for one day. Guests may leave and return on the same day and will need to provide their receipt at the front desk upon re-entry.  You may also visit the front desk for a hand stamp if you must leave the museum for a short period of time.

Are The DoSeum exhibits suitable for all ages?

Our exhibits and programs are thoughtfully designed to accommodate a wide range of ages, interests and developmental stages from birth- age 10. See our exhibits page for details on each exhibit. Learn more about Exhibits here.

Do you have to pay to park?

No. As a courtesy to our guests, we offer 240 free parking spaces. Please respect our neighbors and avoid parking in Lion’s Field Park and Kiddie Park Lots.

Can I visit The DoSeum as an adult without a child?

Keeping our space safe and family friendly is important. The DoSeum is designed for children 0 to 10 years of age and their families.  You may visit The DoSeum without a child; however, a valid ID or driver’s license must be presented upon arrival to run through our Raptor system.

Can I drop off my kid for the day and leave, or do I have to be with my child all the time?

All children must be accompanied by an adult while visiting The DoSeum. You can register your child for a camp or Super Saturday workshop to leave them with an educator for a few hours.

What are your cleaning procedures? How do you prevent the spread of germs?

The DoSeum takes every possible precaution to help prevent the spread of germs at the museum.

  • Our exhibits are sanitized multiple times throughout the day, and we conduct deep cleaning on the entire facility every night.

  • All items handled by children are specially cleaned every night, using sprays to prevent the spread of insects or germs.

  • Handwashing is one of the most effective ways to prevent the spread of many types of infection and illness. In addition to handwashing facilities in every bathroom, The DoSeum also offers hand sanitization stations throughout the museum.

  • A full-time cleaning team consistently cleans the restrooms, galleries and all hands-on items throughout the museum with a bleach and water solution recommended for use by schools.

  • Staff is required to consistently wash their hands.

What are your sick child policies?

Our staff carefully monitors the Museum’s facilities around the clock. We work hard to ensure children enjoy play time in a safe and clean environment, and in return expect parents to screen their children’s health and play responsibly. Parents of potentially sick children will be addressed in a respectful manner. In addition, school and organized groups are required to provide signed confirmation that no student on a tour is ill.

How do you clean Little Town and Little Crawler Park?

  • Exhibit items are cleaned throughout the day during operating hours.

  • Surgical room shoe covers are required at all times on adult feet in Little Crawlers Park.

  • Visitors are asked to put toys that have been mouthed in a designated bin near the entrance.

  • All toys go through a process of deep cleaning in which they are disinfected and washed.

How is The DoSeum an environmentally-friendly project?

  1. Commitment to the Environment & Sustainability Site Development: The DoSeum construction project will restore or protect a minimum of 50% of the site area outside of the building footprint with native or adopted vegetation in order to restore damaged areas to provide habitat and promote biodiversity.

  2. LEED Gold Certification: The DoSeum is on its way to becoming LEED Gold Certified by meeting the strict criteria set forth by the U.S. Green Building Council.

  3. Solar Panel & Recycling Projects: The DoSeum will be equipped with 705 solar panels that will produce 20-25% of the museum’s energy used, and approximately 98% of construction waste will be recycled.

  4. Water Balance & Re-Use: The DoSeum will utilize a recirculation system to treat and appropriately re-use wastewater streams from water exhibits and features, and will employ a bioswale for natural filtration.

  5. Green Exhibitions: A solar tree will demonstrate how the rooftop solar system functions, allowing children to learn about solar energy while a cistern shows how condensation is captured from the roof, filters down through collectors, and gathers in a transparent tank.

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