Before You Visit

Before You Visit

WE'RE READY
WHEN YOU ARE

 

 

GET YOUR TICKETS TODAY!

 

Online ticket purchases are only available for General Admission.

Purchase Tickets

ADMISSIONS UPDATES:
  • General Admission tickets may now be purchased online or in-person.

  • MEMBERS:  You are not required to reserve your tickets online.   While we are still operating at reduced occupancy, we have capped our daily general admission purchases to ensure Members are never turned away.

  • The only exception to the above is for Free Family Nights.  All Guests who wish to attend Free Family Night must rsvp via the link posted on the event's webpage. Learn more about Free Family Nights

  • Discounted tickets must be purchased on site at the start of the desired timed session. 

  •  View our NEW HOURS OF OPERATION.


 

TOGETHER WE CAN DO THIS

 

In our effort to prevent the spread of the COVID virus we've enhanced our cleaning and sanitization measures, implemented occupancy reductions that promote physical distancing, and require face coverings for Guests 10 years old and over.

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To help us prevent the spread of the COVID virus, properly wear a face mask during your visit, respect Gallery occupancy limits, and maintain a 6ft distance from others, not in your party. 

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We remain focused on the health and wellbeing of our Guests and Staff through our high standards in our safety and cleaning procedures that align with regulations and recommendations established by the CDC, city and state mandates, and other advisors.

Read More


Note:
Guests who fail to follow our guidelines will be asked to leave and consider returning when these measures are no longer in place.


 

FREQUENTLY ASKED QUESTIONS
 

Q: Am I required to wear a face mask? 

Yes, all Guests 10 years and older are required to wear a face mask/covering to follow the recommendation of Bexar County. Children ages 2 years and older are highly encouraged to wear a face mask/covering as well, per CDC recommendations.

Q: Will you accept cash?

While we encourage cashless transactions, we will accept cash at Check-In, The DoSeum Store and Bakery Lorraine Café.

Q: Will I have to wait in line when I arrive?

We suggest arriving 15min before your timed session. Please bring a hat or umbrella in the event there is an unexpected delay. 

Q: May I purchase discounted tickets online?

All discounted tickets must be purchased on site and require proof of eligibility at Check-In.  View our daily discounts here.

Q: May I bring outdoor food and beverages?

Visitors may bring small snacks, bottled water, and baby food/formula.  Food and beverages are not allowed inside galleries.  No outside meals allowed.  Meals must be purchased from the cafe or consumed prior to entering The DoSeum.

Bakery Lorraine at The DoSeum features healthy, kid-friendly meals and snacks to tame hungry tummies or satisfy a sweet craving. 

Q: May I leave The DoSeum and re-enter?

Admission is good for the duration of your timed session. Guests may leave and return during their timed session and simply show their receipt or their check-in identifier (sticker or band) at the front desk upon re-entry. Guests who attend a morning session may request upon exit a wrist band for same-day re-entry for the afternoon session.

Q: I purchased a general admission ticket earlier this year, may I use it? 

Any tickets purchased or gifted prior to our temporary closure will be honored after Labor Day.  General Admission ticket/Comp ticket are valid for only one timed session. 

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