While we love our four-legged friends, we ask that families bring only their two-legged, human members to visit The DoSeum.
For The DoSeum's policy on service animals, please see below.
In accordance with Texas law and the federal Americans with Disabilities Act (ADA), service animals are welcome to accompany Guests with disabilities at The DoSeum. Service animals are not required to wear identification and owners are not required to carry paperwork. Service animals are required to remain under the control of the handler at all times.
The ADA describes a service animal as a dog or a miniature horse that is individually trained to perform tasks or do work for the benefit of a Guest with a disability. The tasks or work the animal does must be directly related to the Guest’s disability.
If a Guest’s disability is not apparent, DoSeum staff may only ask whether the dog or miniature horse is a service animal and what assistance it is trained to provide. DoSeum staff may not ask questions about a service animal’s certification or qualifications, and may not restrict access to any public area of The DoSeum.
For the safety of our Guests and in the interest of maintaining hygiene standards, animals that do not fit the ADA definition of service animals will not be admitted to The DoSeum. This is consistent with Texas law and the ADA.
The DoSeum reserves the right to refuse admission to a service animal that poses a direct threat to the health and safety of others. If a service animal is aggressive towards Guests, The DoSeum will ask its owner to remove the animal from the premises.
The DoSeum will never charge a fee for admission of a service animal or a service animal trainer. The DoSeum may ask owners of service animals to pay for any damage caused by the service animal.
Texas law imposes penalties on those who falsely claim or imply that their animal is a service animal. The DoSeum will report abuses to the police.