Birthday Party FAQ

Birthday Party FAQ

party planning

Booking Your Party (Availability)

What days and times are available?

Parties may be booked on Saturdays and Sundays.

 Available Times:

SATURDAY SUNDAY
9:30 AM - 11:00 AM 1:00 PM - 2:30 PM
1:00 PM - 2:30 PM 3:30 PM - 5:00 PM
3:30 PM - 5:00 PM  

 

Reservations, Payments and Deposits

Can I see the party rooms prior to making a reservation?

Absolutely! We are happy to show you the party rooms during DoSeum operating hours. Please contact us at birthdays@thedoseum.org to schedule an appointment.

How far in advance do I need to make a reservation?

Because birthday parties are very popular, it is recommended to schedule as soon as possible.

When is payment due?

Confirming a date and space requires payment in full, which will occur when our Education Program Coordinator reaches out to you following the online submission of a birthday party request. In the event of a cancellation, the payment will be refunded minus a $200 non-refundable deposit.

What if I have to cancel my reservation?  Do I get a refund?

In the event of a cancellation, the payment will be refunded minus a $200 non-refundable deposit.

What if I have to reschedule my reservation?

The party can be rescheduled up to two weeks before the reserved party date. Please contact the Birthday Party team at  birthdays@thedoseum.org for assistance. Parties must be rescheduled before the end of the current calendar year.

Member Discounts

I am a Museum Member. Do I get any discount on birthday parties?

Yes! Museum members receive a 10% discount on the birthday party package.

Guests & Party Rooms

How many guests are included in my party package?

Your party package includes up to 30 admissions for a single party room.

How many guests can each party room seat?

Single rooms accommodate 30 guests. Fire code restrictions prevent the DoSeum from making exceptions. 

Who is included in the total number of Guests?

Every adult and child attending the party with the exception of children under the age of one. Children must be accompanied by a caregiver at all times. For children’s safety, we do not allow birthday guest parents/caregivers to drop off and leave their children during birthday parties. 

If I am a member or my guests are members are they counted towards the 30?

Yes. The number of guests included in the reservation is based on the maximum occupancy of the party room.

What if I exceed the NUMBER of children or adults?

Additional guests will be charged at the current general admission rate at the entrance. Please note that no more than 30 guests are allowed in a single party room.

Can the party be for two children at the same time?

Absolutely! Please note both guests of honor when reserving the party, and be mindful of the maximum capacity of the party rooms.

Decorations, Party Entertainment & Supplies

Can I get in the party room earlier than my scheduled party time or can I purchase additional time?

You may enter your party room 15 minutes prior to the scheduled start of your child’s party to set up. The party room must be vacated at the designated end time of your party to accommodate the next party. Party guests are welcome to enjoy the DoSeum until it closes.

Am I allowed to decorate the party room?

Absolutely. The DoSeum does not allow the use of confetti, glitter, or silly string in the party rooms. Guests must use painters’ tape when taping decorations to walls. Tacks, pushpins, and/or nails may not be used. Decorations cannot be hung from the ceiling, light fixtures or any other equipment mounted on the walls or ceiling. Decorations may not be hung outside the party room.

Consider bringing an extra adult to help you decorate and set-up your room or to watch your children while you do so. Any damage to walls or fixtures will be charged to the guest.

Can I bring helium balloons?

Yes, you may bring helium balloons to decorate the party room. Balloons must be tied to a weight. Balloons may not be distributed to party guests.

What do I need to bring?

The DoSeum does not supply any paper goods or utensils for the standard party package. Plan to bring your own plates, cups, napkins, forks/spoons/knives, and any serving utensils that you will need. Plates, napkins, and cups are provided for the deluxe party package.

The DoSeum will cover party tables with colorful tablecloth covers. You may also bring tablecloths to personalize the experience. Each room has 35 chairs and 8 tables measuring at 5 ft x 2 ft.

Can we use candles for the cake?

Yes, as long as they do not exceed 4 inches in length and are made of wax.  Sparkler candles and candles that produce excessive smoke or high flames are prohibited.

Can I bring in a face painter, balloon artist or Character?

Yes, but we need to know ahead of time. Please contact the birthday party team at birthdays@thedoseum.org with details on who is coming as the birthday entertainment. We encourage character performers to change into and out of their costumes at the DoSeum. A family restroom is available adjacent to the party rooms. Any unaccompanied adult, including entertainers, will be asked to provide a valid state or federal id to conduct a short background check at the DoSeum’s front desk.

Finalizing Your Party

Is the DoSeum appropriate for all children?

Yes! DoSeum exhibits are designed for children from birth through age 10. Older children enjoy visiting too!

Is parking included?

One two-hour reserved parking space will be provided for the birthday family. The DoSeum offers free parking for all additional guests as space permits.

How do I get supplies to/from my car?

You must be parked in your reserved space. Unloaded and loading are not permitted in the bus drop-off zone. Wheeled carts are available for use.

When do I need to finalize the details of the birthday party?

All details must be confirmed by 4 pm the wednesday prior to your party.

Birthday Invitations

The DoSeum is happy to offer unique party invites for you to share with your special guests.   

Download DoSeum Birthday Invite

 

THE PARTY

Where do my guests and I check in for the birthday party?

Birthday parents/caregivers, please plan to check-in at the DoSeum's front desk 25 minutes before your party to allow for room set-up and decorating. Guests will also check-in at the front desk, and be directed to the 2nd floor, where they will register their attendance on a sign-in sheet for your party.

What if I have some adults attending the party that do not have children?

Adults are welcome to attend the birthday party and enjoy The DoSeum. We will ask unaccompanied adults to provide a valid state or federal id to conduct a short background check at The DoSeum’s front desk. Unaccompanied adults without ID will not be admitted.

Where are the party rooms located?

Party rooms are located on the 2nd floor. Enter through the main lobby, turn left, and take the first flight of stairs or elevator on your right. Once you reach the 2nd floor, the party rooms will be located to your left. Left, right, left!

What if my guests arrive before me?

You and your guests are welcome to visit from the time The DoSeum opens to the time it closes on the day of your celebration. All guests must check in at the front desk. Please encourage your guests to allow time to check in before the party starts. Guests should also leave gifts in their car and get a re-entry hand stamp to retrieve them if they arrive more than 30 minutes early.

What if I arrive late?

If you are running late, please call The DoSeum at (210) 212-4453 so we can tell the birthday team. Because other parties may be booked after your allotted time, we will not extend your reserved time if you are late.

 

FOOD & BEVERAGE

Deluxe Party Package

Deluxe party packages include (8) 1-topping pizzas and (4) 2-liter sodas (Pepsi products). You will select toppings and beverage choice when your party is confirmed by our Education Program Coordinator.

Large 1 topping pizza - $11.00*

Large any toppings pizza (up to 5 toppings) - $14.00*

Meats:

  • Pepperoni
  • Sausage
  • Spicy Italian
  • Grilled Chicken
  • Canadian Bacon
  • Beef
  • Bacon
  • Anchovies


Veggies:

  • Onions
  • Jalapeño Peppers 
  • Pineapple
  • Green Peppers
  • Roma Tomatoes
  • Mushrooms
  • Banana Peppers
  • Black Olives

 

Drinks:

2-Liter Pepsi Products - $3 each

  • Pepsi
  • Diet Pepsi
  • Mountain Dew
  • Sierra Mist
  • Mug Root Beer
  • Orange Crush

 

Can I Bring My Own Food?

No problem! Outside food not ordered through The DoSeum and served to party guests requires a signed food waiver form. Store bought cakes or cupcakes and sealed drinks are the exception, and may be served without a food waiver form, which will be provided to you upon booking confirmation

Food Waiver


If I decide to bring my own food, is there somewhere to store it?

As space permits, the birthday party team will refrigerate or freeze food during your dedicated party time. The DoSeum is not equipped to heat or prepare any food.

Special Notes - Please Read

Alcoholic beverages, tobacco products, cigarettes, e-cigarettes, and firearms are strictly prohibited at The DoSeum. The DoSeum campus is private property and cannot be used for private birthday parties or events without reservations.

Tables outside the party rooms cannot be used for your party.  The DoSeum is not liable for theft or damage of personal property occurring at The DoSeum.

Face masks are also currently required throughout The DoSeum’s indoor spaces for all guests age 10 and older. Face masks may be temporarily removed for eating or drinking. For more information regarding current health and safety procedures, please visit The DoSeum’s before you visit page.